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Privacy Policy and Terms of Service

Privacy Policy Terms of Service

Privacy Policy

Last updated: February 2026

Our Commitment to Your Privacy

ClearPath CVs was founded to help professionals present their career stories with clarity and confidence. We are a UK-based service and act as the Data Controller for your information under UK GDPR. This policy explains what data we collect, how we use it, and your rights.

If you have any questions, you can reach us at hello.clearpathcvs@gmail.com.

Data We Collect

To create your CV and other documents, we collect the personal and professional information you provide through our questionnaire. This includes your name, contact details, and career history.

Your payment is processed securely by Stripe, a certified PCI Service Provider. We do not see, store, or have access to your full credit or debit card details.

How We Use Your Data

Your information is used for one purpose only: to create your CV, cover letter, or LinkedIn profile. We will never share or sell your data to third parties.

We retain a copy of your final documents and the information you provided for 12 months after your order is complete. This is to help you with any future updates or revisions. After 12 months, this data is permanently deleted from our systems.

Your Rights Over Your Data

You have the right to:

  • Request a copy of the information we hold about you.
  • Correct any information that is inaccurate.
  • Request that we delete your information.

To exercise any of these rights, please email us at hello.clearpathcvs@gmail.com.

Terms of Service

Last updated: February 2026

By purchasing a service from ClearPath CVs, you agree to the following terms:

1. Service Delivery

We aim to deliver your first draft within a few business days of receiving your fully completed questionnaire. We will deliver your document(s) to the email address you provide.

Delivery times may vary depending on current workload and package selected. Premium and Executive packages receive priority delivery.

2. Revisions

Each package includes a specific number of revisions:

  • Essential: One round of revisions
  • Premium: Two rounds of revisions
  • Executive: Three rounds of revisions

A "round of revisions" means we will make changes to your document based on your feedback. Each round allows for reasonable amendments to content, formatting, and wording. Revisions do not include complete rewrites or changes to the fundamental structure after approval.

We are committed to delivering a CV you are satisfied with within the included revisions. Additional revisions beyond those included in your package may be subject to an additional fee at our discretion.

3. Cancellation and Refunds

Our service involves the creation of bespoke, personalised digital documents. Under the UK Consumer Contracts Regulations 2013, the usual 14-day cooling-off period for online purchases does not apply once you have requested the service to begin and it has been fully performed.

By submitting your questionnaire, you are giving your express consent for us to begin work immediately. You acknowledge that you waive your right to cancel once the service has been fully completed (i.e., once your final document has been delivered after all included revisions).

If you wish to cancel before we have delivered your final document, please contact us. Any refund will be at our sole discretion and will be based on the amount of work already undertaken.

4. Your Responsibilities

You are responsible for:

  • Providing accurate and complete information in your questionnaire.
  • Responding to our requests for clarification or additional information in a timely manner.
  • Reviewing drafts and providing clear feedback during the revision process.

If you do not respond to our communications within 30 days, we will consider the service complete and no refund will be available.

5. Disclaimer and Limitation of Liability

We create professional documents designed to improve your job prospects. However, we cannot and do not guarantee job interviews, employment offers, or any specific outcome. The job market is subject to many factors beyond our control.

Our liability to you is strictly limited to the price you paid for the service. We are not liable for any indirect losses, loss of opportunity, consequential damages, or any other damages beyond the refund of the service fee.

6. Intellectual Property

Once you have paid in full, you own the final CV, cover letter, and LinkedIn profile we create for you. You may use, modify, and distribute these documents as you see fit for your personal job search.

We retain the right to use anonymised examples of our work (with all personal information removed) for marketing purposes.

7. Governing Law

These terms are governed by the laws of the United Kingdom, and any disputes will be subject to the jurisdiction of the UK courts.

8. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

ClearPath CVs
Privacy and Terms hello.clearpathcvs@gmail.com

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